Terms of Service

Effective date: 30 April 2024

Introduction

The Terms of Service constitute a legally binding agreement (hereinafter referred to as the “Terms of Service”) between [BLOCKHOUND name, address, number] (hereinafter referred to as “we”, “us”, and “our”) and a natural person or a legal entity represented by an authorised natural person (hereinafter referred to as “you”, “User”, "your") and describe the provision of Services alongside with other terms indicated herein.

If you don’t agree with these Terms of Service or any other documents accepted and published by us on the Website, then you are expressly PROHIBITED from using the Services, so you must discontinue your usage immediately.

Services

Services offered by us to the User consist of all services displayed on the website [address] (hereinafter referred to as the “Website”) and provided via the dedicated software, including, but not limited to, tracing, tracking, and facilitating the return or block of virtual assets that includes qualified assistance involving the submission of necessary documents and requests to relevant state authorities, virtual asset service providers and private groups. The provision of services is primarily governed by individual agreements entered into with each User. These agreements establish the specific terms, conditions, and scope of services tailored to the unique needs and circumstances of each User (hereinafter referred to as the “Services”).

We may engage contractors, subcontractors, state authorities, partners and other third parties while providing the Services.

To access the Services, the User must submit the form providing the requested information for the provision of Services. By accessing our Services, the User confirms that he has read, understood, and accepts all the terms of these Terms of Service and our Privacy Policy, Cookie Policy, and other documents accepted and published by us on the Website.

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We are not liable for any consequences arising from incorrect or untrue information provided by the User during the course of our Services. Users are responsible for ensuring the accuracy and truthfulness of the information provided, and we shall not be held accountable for any discrepancies.

Payment and Invoicing

Rules concerning the invoicing process and payment terms for the Services are construed in individual agreements with each User.

Representations

You must meet the requirements outlined herein to receive Services under these Terms of Service.

By accepting these Terms of Service, you consent that you can legally enter and follow these Terms of Service. You cannot benefit from these Terms of Service if you do not meet the requirements. If you become ineligible, you need to let us know right away.

You affirm and represent the following:

You are of legal age in your location to enter into these Terms of Service, have the right and authority to enter into these Terms of Service, and are fully able and competent to satisfy the terms, conditions, and obligations herein;
If applicable, you have the written consent of each identifiable natural person or legal entity to use our Services;
You are not a resident, citizen or located in a country designated as a “terrorist supporting” and/or “sanctioned”, including, but not limited to, Russia, Belarus, Syria, North Korea, Iran, Iraq, Afghanistan, or Somalia.

Limitation of Liability

IN NO EVENT WE, OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS, OR ASSIGNS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE WEBSITE AND/OR DEDICATED SOFTWARE, OR THE MATERIALS, INFORMATION, PRODUCTS OR SERVICES CONTAINED ON OR PROVIDED IN CONNECTION WITH THE WEBSITE OR SERVICES WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WE EXPLICITLY STATE THAT WE ARE NOT LIABLE FOR THE ACTUAL RETURN OR BLOCK OF VIRTUAL ASSETS WHILE PROVIDING THE SERVICES. THE RESULT OF THE SERVICES IS SUBJECT TO EXTERNAL FACTORS BEYOND OUR CONTROL, INCLUDING THE POLICIES AND ACTIONS OF THIRD PARTIES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE VALUE OF YOUR PAYMENT FOR THE SERVICES.

Assignment

You cannot transfer or give away your rights and responsibilities under these Terms of Service without our permission. We can assign our rights and responsibilities under these Terms of Service without your consent.

Electronic Receipts and Notices

By using our Website and Services, you consent to receive notices, disclosures, agreements, policies, receipts, confirmations, transaction information, other communications, and changes or updates to any such documents electronically. We will provide these by emailing them to your email address. You agree that these electronic documents satisfy legal communication requirements, including but not limited to requirements that any such communications be in writing.

Intellectual Property

All the content displayed on the Website, including without limitation text, graphics, photographs, images, moving images, sound, and illustrations (hereinafter referred to as the "Content"), is owned by us, or our licensors, agents, or the party credited as the owner of the Content.

All elements of the Website, including, without limitation, the Website general design, trademarks, service marks, trade names (including the name, logos, the Website name, and the Website design), and other Content, are protected by copyright, moral rights, trademark, and other laws relating to intellectual property rights.

The User is obliged to refrain from any actions regarding copying, modification, and other actions that may violate our intellectual property rights or the intellectual property rights of a third party.

Changes

We reserve the right to change these Terms of Service without prior notice and your consent. We will communicate such changes by updating these Terms of Service on the Website. Any revisions or changes to these Terms of Service come into force after publication on the Website.

If, after the update (changes, additions, new edition), these Terms of Service are published on the Website, and the User continues to use the Services, it is considered that the User has accepted all the changes and must comply with them.

Term and Termination

These Terms of Service become effective from the date of accessing our Services. These Terms of Service are valid until its termination.

These Terms of Service may be terminated:

By mutual consent. In such a case, depending on who intends to terminate these Terms of Service, we or the User must notify the other by designated e-mail.
By us. We have the right to terminate these Terms of Service unilaterally, in case of violation by the User of any provision of these Terms of Service, to prevent any fraudulent, unlawful, or abusive acts or if it is necessary to prevent or stop any harm or damage to us or the public. We inform the User of the facts and reasons for termination by sending a message to the User's e-mail. These Terms of Service are terminated from the date of sending the notice. In this case, the User has no right to re-enter these Terms of Service and use the Services, except for accessing the Website and User support.
By the User. The User has the right to terminate these Terms of Service unilaterally by notifying us to our support: [email address]. These Terms of Service are terminated from the date of our reception of the notice.

Governing Law and Dispute Resolution

These Terms of Service are governed by and construed under the laws of Switzerland.

All disputes and disagreements arising between the User and us in connection with these Terms of Service shall be settled through negotiations.

In the event disputes cannot be settled within 20 (twenty) calendar days, the resolution of such disputes shall be attributed to the competent courts of Switzerland with Swiss law as material and procedural legislation.

Miscellaneous

The headings in these Terms of Service are just to help you understand what each section is about, and they will not change the meaning of anything. Using words like “including” or “such as” does not mean we have listed everything that could be included.

If any provision of these Terms of Service is held invalid or unenforceable, that provision will be deemed severable, and the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be replaced by a valid and enforceable provision that accomplishes the same purpose as the original provision to the extent possible.

These Terms of Service are available in English. If there are any differences between the English and any other versions and the translation to another language, the English version will prevail.

If you have any questions about these Terms or Services, please contact us through our support: [email address].